Begun in 2011, Wings has a well-organized structure designed to provide maximum support to our advocates, partners and participants. Working closely with over 30 Santa Cruz County case managers from over 11 county and city organizations, our Wings master dispatcher coordinates task requests and assignments, eliminating stress and providing flexibility for advocates to work within their schedules.
The requests we receive come directly from our partner case managers and are always centered around helping the homeless find a home and staying housed so healing can begin.
Our team of caring volunteers is dedicated to support individuals and families in their walk out of homelessness. Working with professional case managers, we volunteer our time and talent to help homeless participants complete tasks and obtain resources needed to become housed and self-sufficient.
Our advocates and case managers meet monthly to share a meal, celebrate our collective successes and contribute to planning for the future. This is an important part of the Wings volunteer commitment.
The volunteer Leadership Team meets once a month to discuss processes and check in about how things have been going. Together with the Executive Director, they make sure we're fulfilling our mission, keeping everyone safe, and helping us continually improve our systems for helping people change their lives.
"From clients getting a new haircut, a notarized application for a birth certificate, or a ride to the doctor, Wings offers a wide array of supportive services that helps bridge the gap in resources and makes a big impact in the lives of my clients."
Meet the Executive Director
Nancy Caroline Mann joined Wings in 2019 as a volunteer treasurer and board member. She was drawn to Wings because of how it aligned with her own commitment to dignity and justice for herself and others. After excelling as the Treasurer, Caroline became the Program Manager and then later the Executive Director when Co-Founder Peggy Benedum stepped down after running Wings for 10 years.
"One of the greatest obstacles to accessing services can be not having proper identification. They often need to get their birth certificate reissued in order to replace the ID and this process can be very time- consuming and costly. The Wings volunteers have made this process accessible, convenient and free to our clients. They have removed one significant obstacle that allows our clients to do things like access specialty medical care, apply for housing vouchers, access day service programs, and much more."
Meet the Board
Jim Young, Co-Founder & President of the Board of Directors
Kris Younggren, Encompass Community Services, Vice President of the Board of Directors
Danielle Walker, Finance Officer
Jeremiah Fair, Community Covenant Church, Secretary
Cassie Strusis-Timmer, Board member
Debbie Bates, Board member
Wings fulfills its mission through the generous financial support of donors like you. Wings Homeless Advocacy is a 501(c)(3) nonprofit organization. Your contribution is tax-deductible to the extent of the law.